In my early days of transitioning into design, I attended a service design hackathon held by Loughborough University; Global Service Jam. I found myself amongst a team of inspirational designers and developers and together over 48 hours created a prototype named “Feals”. We created the app to help serve those who struggle from poor mental health.
We spent one day gathering insights and rapid user interviews with individuals that were open in sharing their stories. From this we were able to map out a product roadmap and create an idealised partnership plan with large mental health charities. My position in the group was to focus on the user needs and synthesise the research that we had accumulated and create a proposed business plan.
Our team went on to win the hackathon that year for the UK, given that our contribution and efforts were seen as giving an actual contribution to an established cause.